FAQ & Trouble Shooting - 3 parts

  1. Parts/Materials
  2. General Usage
  3. Sound / Sound Issues


Parts/Materials:

 

Q: How far will the belt stretch? How much length does the extender belt add?
A: The Ritmo belt will stretch to 46”. The extender belt will add another 10”.
Q: What are the electrical specifications of the Ritmo controller and charger?

A: The supplied charger has a dual voltage input of 100-240V with a 50/60hz 0.5 Amp maximum. The output is 5.0V and approximately 2 Amps.

    Q: Is the Ritmo Advanced rechargeable?

     

    A: Yes, the lithium ion battery is rechargeable using the included AC charger. A fully charged battery will last approximately 14 hours in the prenatal setting and 5 hours in the postnatal setting. Prior to initial use, make sure you fully charge the audio controller for 12 to 14 hours.

      Q: Should I wear my Ritmo Audio Belt over or under my clothes?
      A: The Ritmo Pregnancy Audio Belt can be worn both under and over your clothes. It was designed with your safety and comfort in mind. The fabrics are soft and washable, and the acoustic rings are made of non-irritating material. Do keep in mind that when wearing the Ritmo over your clothes, you may experience an increase in sound leakage from the belly speakers.
        Q: Can using my Ritmo benefit my baby after birth?
        A: Using Ritmo to introduce your baby to the sounds of your life before birth is a great idea. Familiar voice and sounds have a soothing effect on newborns, perhaps even helping to make them calm, suck more intensively, and move their bodies more.
          Q: Can I wash my Ritmo Pregnancy Audio Belt?
          A: Yes! The belt can be washed up to 5000 times. Please see the Instruction Booklet for detailed information and be sure to remove all electronic components prior to laundering your Ritmo Audio Belt (duh).
            Q: I have the Ritmo Basic unit but why do I have an extra wire?
            A: We include an audio connector cable with the Basic unit in case you decide to upgrade to the Advanced unit in the future. If so, all you need to do is purchase the audio controller (link).
              Q: What do I do if my audio controller does not charge?
              A: Since the problem could be with either the audio controller or with the AC charger, we recommend, if it is still under warranty, that you return both components back to us for replacement.  Otherwise you can purchase a new one on our Ritmo Parts Page.
                Q: How do I replace the dead battery in my audio controller?
                A: Many choose to just buy a new one, but it is possible to replace.  The batter is a lithium, 850mAH and 3.7V.  We do not sell them directly, (Google is your friend.)  First, remove the white rubber screw cover located on the face of the controller (looks like a small white button). A small eyeglass type screwdriver works well to lever it up from the recessed socket. Next, unscrew the screw using a small Phillips head screwdriver. Slide the cover down and off, exposing the rechargeable lithium ion battery. Remove the dead battery, which will be attached to a strong clip inside the casing. Install the replacement battery and reassemble the controller. Be sure to charge the battery for 12 to 14 hours prior to initial use.
                  Q: What do I do if the LED light does not come on when I’m charging the audio controller?
                  A: If you are still within the 1 year warranty period, please return the audio controller for replacement. If you are outside the warranty period, a new audio controller can be purchased here on our Ritmo Parts Page.  
                    Q: What does my Ritmo Basic unit include?
                    A: The Ritmo Basic model includes the following items:
                      • 1 Prenatal Audio Belt
                      • 1 Audio Splitter Cable
                      • 2 Mini Speaker Sets
                      • 1 Extender Belt

                    Q: What does my Ritmo Advanced unit include?
                    A: The Ritmo Advanced model includes the following items:
                      • 1 Prenatal Audio Belt
                      • 1 Audio Splitter Cable
                      • 2 Mini Speaker Sets
                      • 1 Extender Belt
                      • 1 Audio Controller
                      • 1 AC Charger
                      • 1 Audio Connector Cable
                      • 1 Washable Protective Pouch
                      • 1 Instructional Booklet

                    Usage:

                     

                     

                    Q: Does it matter what kind of music I play to my baby?

                     

                    A: Music selection is a matter of personal preference. The music that you choose to play is actually less important than how the music makes YOU feel.  This is because pregnant women share hormones with their babies. So when mom is relaxed and happy, then baby is too.  When they listen to music together their connection is enhanced and stress is reduced.

                    Q: How soon can I start using my Ritmo?
                    A: We recommend that you start using your Ritmo in the second trimester. A baby’s sense of hearing develops as early as 16 weeks gestation.

                      Q: Do I need to be lying down or sitting still in order to use the Ritmo?
                      A: Absolutely not! Ritmo was designed to fit into your active lifestyle. Whether practicing yoga, walking the dog, working, or simply relaxing, Ritmo’s soft state-of-the-art fabric belt stays secure on the pregnant belly.
                        Q: Is there research showing that listening to music will help my baby feel calm and relaxed?

                         

                        A: Dr. Thomas Verny and John Kelly wrote in The Secret Life of the Unborn Child,  “A four or five month old fetus responds to sounds and melody and responds in very discriminating ways. Put on calming music and even the most agitated baby relaxes. At the very least, a pregnant woman who spends a few minutes each day listening to soothing music could make her child feel more relaxed and tranquil.


                        Q: I have the Ritmo Basic unit. How do I connect it to my mp3 player?
                        A: Untwist the wires from each other and remove the 3.5mm double male wire (the larger one) and set it aside. This wire is used for the audio controller and you will need it only if you decide to upgrade to the Ritmo Advanced unit. Plug each of the remaining smaller 2.5mm wires into the two-headed end of the splitter cable and plug the mp3 player into the other, one-headed end of the splitter cable. With the Ritmo Basic model, there is no way to plug in headphones for you to listen along with your baby. You need to have the audio controller (link) and charger (link) to do that.

                          Q: How long does the battery hold a charge?
                          A: A fully charged battery will last approximately 14 hours in the prenatal setting and 5 hours in the Postnatal setting. Prior to initial use, be sure to charge the battery for 12 to 14 hours.

                            Q: Will my family be able to use the Ritmo with me?
                            A: Yes. In fact, Ritmo is the perfect way to get the entire family involved in your pregnancy (Cool! Can I delegate one of them to get morning sickness?) Dads-to-be particularly enjoy Ritmo, because it gives them the opportunity to begin to bond with their baby prior to birth by pre-recording audio of their voice. They can read a favorite bedtime story, sing a lullaby, or even talk to you via mobile phone while baby listens in.

                              Q: Does it matter what kind of music I play to my baby?
                              A: Music selection is a matter of personal preference. The music that you choose to play is actually less important than how the music makes YOU feel. This is because pregnant women share hormones with their babies. So when mom is relaxed and happy, then baby is too. When they listen to music together their connection is enhanced and stress is reduced. So go ahead and play David Bowie’s Berlin Trilogy. The Thin White Duke would approve. And bear in mind, you don’t have to limit yourself to just playing music to your baby. You can play any audio file, such as a recording of your partner, parents, or other children reading or singing a favorite story or song.  You can also just have your phone connected during a phone call to Dad who’s away traveling!

                                Q: Does Ritmo include a headset for me so I can listen to the audio along with the baby?
                                A: The Ritmo does not include a headset. The Ritmo Advanced includes an audio controller that allows you to plug in your own headset.


                                  Q: Can we upload our own audio?
                                  A: There is no upload feature. You play the audio files directly from your own mp3 player, smart phone, or similar device.

                                    Q: If I have the Ritmo Basic, can I still listen to the music along with my baby?
                                    A: No, you can’t listen in parallel with your baby using the Ritmo Basic. You would need the Advanced model to do that.

                                      Q: What do I do if the power (on/off) button on the audio controller gets stuck?
                                      A: The problem is with the screw that is located on the top of the audio controller, underneath the white rubber cover. In some cases, the factory closes the upper screw too tightly, which prevents the on/off button from working properly. All you need to do is open the white rubber cover and loosen the screw by a quarter turn. If this does not solve the problem, please return the audio controller for a replacement.

                                        Q: Do I need an adapter for my iPhone’s USB socket so I can connect to the Ritmo to listen in?
                                        A: No. You plug your headphones into the audio controller’s earphone socket located to the right of the on/off (power) button. The mp3 player plugs into the audio controller through the audio connector cable at the other side of the belt.
                                          Q: Where can I find information about the developmental benefits of playing music in-utero?
                                          A: America’s Doctors, Oz and Roizen, have written a lot about this subject.  They say, “We also encourage you to listen to all kinds of music during and after pregnancy. This will help stimulate baby’s senses and improve his brain development. Exposure to different sounds and scenes is essentially what helps establish connections from one set of neurons -- the nerve cells of the brain -- to another. This is how we all learn. These neural structures are shaped like a tree and root system. A baby’s brain is extremely plastic, meaning that it can constantly adapt and make new connections between trees.” 
                                          http:// www.realage.com/the-you-docs/you-having-a-baby/talking-to-baby-in-womb
                                          We also recommend their book -- "YOU: Having A Baby"

                                          Q: What is Nuvo Group?
                                          A: Founded in 2006, Nuvo Group, Inc., is comprised of full-time parents, who also happen to be internationally recognized engineers, award-winning designers, and entrepreneurs.
                                          Nuvo creates and manufactures innovative developmental products that are designed to be shared experiences between parents and their children.  Ritmo is one of the Nuvo brands.

                                          Sound Issues:


                                          Q: When I make the volume louder on my mp3 player, the volume also increases on the Ritmo Advanced. I thought the volume was non-adjustable in the “PRE” mode. Does this mean there is something wrong with my unit?

                                          A: The audio controller works as and amp and sound dampener.  If its too quiet, it boosts it up, and if its too loud, it lowers it down. Every song or sound you play is at a different level (jazz, classical, your own voice, Norwegian Death Metal) and the audio controller acts as an equalizer to ensure that all sound is regulated. The “PRE” mode maintains the sound at a level that is safe for your unborn baby, but it’s not at a set level that never changes. The sound will fluctuate slightly and takes just a second or two to adjust.  


                                            Q: How is the sound level monitored and maintained if I am using the Ritmo Basic model?
                                            A: The basic model lacks the consistency of the advanced model.  You can manually turn your volume up and down as you normally would, however if its too low, your baby won’t hear it, and it won’t adjust up or down with differences in songs or audio.  Our primary concern is the safety of your baby. We have tested and ensured that the Ritmo Basic’s splitter cable provides the necessary sound reduction. This splitter cable, however, only provides a set reduction in the volume level. In addition to the splitter cable, the fluids, tissues, and fats of the mother’s womb, along with her clothing, also lessen the sound level that reaches the baby by approximately 20dB.  The advanced model acts more as an amplifier when its at a low volume, like say when Mom is listening and has it on low volume, or can lower the volume when its high.   
                                              Q: How do I access music from the audio controller?
                                              A: The audio controller is designed to manage the sound level from the mp3 device to the speakers in the pregnancy belt. It is not an mp3 device in itself. In order to use the Ritmo system, you must attach your own mp3 player to the audio cord. Any device that plays audio will work - iPod, cell phone, smart phone, laptop - so long as it has a standard audio cord jack. Be sure to charge the audio controller for 12 to 14 hours before initial use and refer to the user manual for complete directions.

                                                Q: I have the Ritmo Basic model. Why does the music that comes out of the speakers sounds muddy, muffled, and/or intermittent?
                                                A: It’s important to remember that the Ritmo Basic was designed so that your baby could hear music while still in the womb, and not as a means for you to hear music. You won’t be able to hear what’s playing while wearing the belt, but your baby will. The tiny space between the speaker rings and your belly serves to amplify the sound for your baby, which compensates somewhat for the volume drop that using a splitter cable causes naturally.  There are additional factors to consider, such as the condition of your audio player, and the quality of the content you are playing. Without adjusting the setup of your player, the quality can change from one track to the next. You may have experienced something similar when watching television - the audio on commercials is considerably louder than on the program. Finally, do check all the connections on your Ritmo audio belt. Disconnect each cable one at a time, plug it back in, ensuring that you hear/feel the jack click into place. When all the wires are firmly seated, you will get the best sound possible from your Ritmo Basic model. If you are still not satisfied, you may want to consider upgrading to the Ritmo Advanced model. Your Basic model came with an extra wire (audio connector cable). All you would need to upgrade is the audio controller and charger from our Ritmo Parts Page.

                                                  Q: What do I do if I can’t hear any sound when the Ritmo is all plugged in?
                                                  A: First make sure you have the unit properly connected. You can go the home page of the RitmoPregnancy.com site and scroll to the videos located toward the bottom under “RItmo in Action”. View “Understanding the Components of the Ritmo Prenatal Audio System” first so you can be sure you know the identity of each component. Next, view “How to Reassemble Your Ritmo Prenatal Audio System” which will step you through how to connect all the components correctly. If you still can’t hear the sound, make sure you have charged the audio controller for 12 to 14 hours for initial use and your mp3 device, if required.

                                                    Q: Is it normal for there to be sound leakage?
                                                    A: Although the acoustic cell rings were designed specifically to minimize sound leakage, it does sometimes happen. This is normal and can be compared to the sound leakage you would experience when using headphones.

                                                      Q: What do I do if I can’t hear any sound from my top (bottom) speakers from my Ritmo Advanced unit?
                                                      A: Follow this troubleshooting procedure:
                                                        • Lay the belt on a hard, flat surface with the speakers facing up
                                                        • Switch the controller the “POST” mode
                                                        • Operate the device
                                                        • Switch the connection on the speaker sets - plug the top one into the bottom jack and vice versa
                                                        • Operate the device
                                                        • If the speaker set that wasn’t working before is now working, and the one that was working now isn’t, then the problem is most likely with the audio controller; return and replace if under warranty, buy a replacement (link) if no longer under warranty
                                                        • If one speaker set never works, despite switching the jacks on the controller, then the problem is most likely with the speaker set; return and replace the speaker set if under warranty; buy a replacement (link) if no longer under warranty